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Get in Touch

Live Sales Support

Get immediate, real-time advice and assistance from our luxury watch and jewellery experts. You can talk with us via the ‘Live Help’ button in the bottom right of the screen.

Live Chat hours are: 9:00am - 9:00pm, 7 days a week.*

*Subject to availability.

Order Related & General Enquiries

For order related and general enquiries, our client support team can be contacted by the below methods.




General Feedback

If you would like to provide us with general feedback, perhaps in relation to a recent visit or order, please email

If our service has fallen below your expectations and you are not entirely happy with your recent experience, please raise a formal complaint by contacting

Press & Media Enquiries

Click here for press & media enquiries.

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